Important Notice

Possible Order Delays Happy New Year from all of us. We wish to inform you that we are currently experiencing a temporary delay in processing orders due to a medical emergency. We apologise for any inconvenience this may cause and appreciate your patience and understanding. Our team is working hard to fulfill your orders as quickly as possible but If you have any urgent concerns, please don’t hesitate to contact us on sales@keyosk.co.uk. Thank you for your continued support, and here’s to a wonderful year ahead!

We will treat all your personal information as confidential, although we reserve the right to disclose this information in the circumstances set out below. We will encrypt data that you send us and keep it on a secure server.  We will take all other reasonable care to comply with applicable UK data protection and consumer legislation from time to time in place.

When you purchase products on this web site, we and our payment service provider will ask you to input and will collect personal information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit or debit card details or other payment information.

To help us improve the quality of our service, we may also collect information about where you are on the Internet (e.g. the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country where your computer is located, the pages of our web-site that were viewed during your visit, the hyperlinks you clicked on, and any search terms that you entered on our web-site ("user information"). We may collect this information even if you do not purchase from us.

We do not gain access to your computer in any way, nor do we collect any personal information about you without your knowledge.  When you visit our web site, in effect you are anonymous.  However, if you opt to provide us with data about you, for example when you request further information about one of our products or sign up to receive news from us, we will use your personal information only as set out in this privacy statement. You have the option to receive information from Keyosk by e-mail or post about products, promotions or special offers that we feel may be of interest to you. Should you not wish to be contacted for such purposes, ensure that you tick the appropriate box as you go through the order process. You may unsubscribe from our mailing list at any time by e-mailing us at info@keyosk.co.uk

We use your information only for the following purposes:

To process your order(s)

To improve this web site and its services to you

To serve web-site content and information to you

To administer this web site

If you consent, to notify you of products or special offers that may be of interest to you.

 

Your personal information will not be released to any company or third party outside of Keyosk Products Ltd. for mailing or marketing purposes without having first obtained your express permission to do so. You agree that if we are requested by the police or any other regulatory authority investigating suspected illegal activities to provide your personal information and /or user information we are entitled do so.

You agree that you do not object to us contacting you for the purposes of processing your order(s) whether by e-mail, in writing or by telephone, and you confirm that you do not and will not consider such contact as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.

Overall, cookies help us provide you with a better website.  You can choose to accept or decline cookies being placed on your computer.  Most web browsers automatically accept cookies and you can usually modify your browser settings to decline cookies should you wish to. If you use this web site, we will presume that you have consented to us placing cookies on your computer.  We regret that if you opt not to accept cookies on to your computer you may not use or access this web site.

We use cookies to enable us to deliver information to you in the way that you prefer.  We also use traffic logging cookies to identify which web pages are being viewed. This helps us to analyse data about web page traffic and tailor our web site to customers’ needs.  We only use this information to analyse overall usage patterns and then the data is removed from our IT system.  Further detailed information about the cookies we use on this site and what these do is provided below.  All cookies identify their owner in the form of a domain name.  All the cookies on this site are ‘first party cookies ’that specify this site as the owner.

List of Cookies:

Links to other websites

Our web site may contain links to other/external sites that are relevant to our operations. Should you use one of these links and leave our site, we will have no control over such web sites.  Consequently, we cannot be held responsible for the protection and privacy of any information that you provide to such sites and it is not governed by this privacy statement. You are advised to study the privacy statement(s) on the web site(s) in question.

Access to personal data that we hold on you (if any)

Under the Data Protection Act 1998, you may request details of the personal information that we hold about you, if any. We are entitled to charge a small fee to cover the administration costs of identifying and supplying this information to you.  If you would like a copy of the information we hold on you, please send an e-mail to sales@keyosk.co.uk.  If you believe that any information we hold on you is incorrect or incomplete, please send an e-mail to info@keyosk.co.uk and we will amend any information found to be incorrect; there is no charge for this.

Please check back each time you use this site to see any updates or changes to our privacy policy.

March 2024